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Objective

To fill a position that will utilize my unique blend of 11+ years of computer experience and my extensive interpersonal skills.

Employment

Technical, Sage’s Computer (2007-2008)

• Promptly built and repaired systems for customers large and small
• Went to customer’s location to fix networks/systems on site.

IT/AV, Living Light Culinary Arts Institute (2006-2007)

• Maintained and administered a full corporate network infrastructure while guaranteeing uptime.
• Digitally recorded guest and student chefs, created DVDs from footage, handled all DVD orders.

Front Desk, Albion River Inn (2004-2006)

• Processed guests and reservations while resolving any customer issues that arose.
• Professionally fielded upwards of four phone lines while completing tasks.

Hardware Sales, CompUSA (2004)

• Assisted customers with needs and provided appropriate technology.
• Translated complex technical concepts o the level of customer comprehension.

Network Administrator, iTech Center (2003-2004)

• Conceptualized and created a fast and scalable network.
• Greatly increased revenue though establishing an advertizing campaign.

Roofing Assistant, Redwood Roofers (2001-2004)

• Worked efficiently as a team member in order to complete large roofing assignments.
• Relocated roofing materials to designated locations while keeping area clean.

Skills

Personal
• Dependable, punctual, intelligent and hard working.
• Strong analytical problem solving outlook and positive attitude.
• Powerful asset working independently or with a team.

Computer

• 80+ WPM keyboarding.
• Designed, assembled, repaired and upgraded systems for customers and employers.
• Proficient with common applications including Office, Photoshop, Dreamweaver.
• Comfortable with all x86 hardware.
• Created the Redwood Coast Senior Center’s computer lab and instructed seniors.
• Firm knowledge of system/network security.
• Knowledge of specialized software such as Guest Tracker, IIS, IOS, Server 2003 SBS R2.

Communication

• Extensive experience communicating effectively with customers.
• Adept at diffusing difficult situations.
• Completed college public speech course.
• Well polished telephone skills.

References available upon request